Privacy Policy

1. Introduction

Newmeris ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our operational planning platform and related services.

By accessing or using Newmeris, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, organization name, and role when you register for an account.
• Usage Data: Pages visited, features used, and actions taken within the platform to improve our services.
• Operational Data: Budgets, grant records, staff information, milestones, and other data you input into the platform.
• Payment Information: Billing details processed securely through Stripe. We do not store full payment card numbers.
• Device & Technical Data: Browser type, IP address, operating system, and access timestamps for security and diagnostic purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Newmeris platform
• Process transactions and send billing confirmations
• Respond to customer support requests
• Send product updates, security alerts, and administrative messages
• Improve the platform based on usage patterns and feedback
• Comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third parties (e.g., Stripe for payments, cloud hosting providers) who assist us in operating the platform under strict confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate privacy protections in place.
• With Your Consent: Any other sharing will only occur with your explicit consent.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and secure cloud infrastructure to protect your data. While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and notify us immediately of any suspected unauthorized access.

6. Data Retention

We retain your account and operational data for as long as your account is active or as needed to provide services. Upon account closure, we will delete or anonymize your data within 90 days unless retention is required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured, machine-readable format)

To exercise any of these rights, contact us at info@atsahconsulting.com.

8. Cookies

We use essential cookies to maintain session state and authentication. We do not use advertising or tracking cookies. You may disable cookies in your browser settings, though this may impact platform functionality.

9. Children's Privacy

Newmeris is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page and notify active users via email for material changes. Continued use of Newmeris after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: